Consumer Lending Officer

Closing Date: September 08, 2025
Location: Steinbach
Hours of Work: Full-time

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

An exciting opportunity awaits!

We currently have an opportunity for a Consumer Lending Officer to join our team in our Steinbach branch. As a Consumer Lending Officer, you will provide lending services to current members and potential members. You’ll recognize member needs and promote and cross-sell all credit union products and services to members, while ensuring all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures.

Specific Responsibilities

• Conduct interviews via email, telephone or in person with members and potential members to identify lending needs
• Analyze, and adjudicate applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness
• Respond to members’ inquiries on lending services; resolve routine member concerns in relation to lending services
• Refer cross-sell opportunities to other SCU departments
• Adhere to legislation and security procedures as they pertain to the position

Qualifications

• Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years sales experience preferably in a financial institution
• Exceptional customer service skills with the ability to build and maintain long-term relationships
• Excellent interpersonal, written and verbal communication skills
• Demonstrated analytical, judgment and decision-making skills
• Demonstrated prioritization, organization, time management, planning and follow-up skills

How we’ll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)
• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)
• Opportunities for professional development
• Clothing allowance
• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.