Small Business Account Officer

An exciting opportunity awaits!

We currently have an opportunity for a Small Business Account Officer to join our team at our Niverville Credit Union Team. As a Small Business Account Officer, you will provide lending services to current and potential members. You’ll assess member needs and promote and cross-sell all credit union products and services to members, while ensuring all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures.

Specific Responsibilities

• Conduct interviews with current and potential business owners in person or using various communication methods to build and strengthen business and member relationships
• Analyze, and adjudicate credit applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness
• Respond to members’ inquiries on lending services & resolve routine member concerns in relation to lending services
• Refer cross-sell opportunities to other departments within the Credit Union
• Adhere to legislation and security procedures as they pertain to the position

Qualifications

• Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years sales experience preferably in a financial institution
• Exceptional customer service skills with the ability to build and maintain long-term relationships
• Excellent interpersonal, written and verbal communication skills
• Demonstrated analytical, judgment and decision-making skills
• Demonstrated prioritization, organization, time management, planning and follow-up skills

How we’ll reward you?

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for matched pension plan per NCU Policies. You will also receive a great host of benefits, including:

• A comprehensive Benefit Package
• Opportunities for professional development
• Annual Clothing allowance
• Free parking at all locations