Manitoba Public Insurance (MPI) is committed to operating with openness. As part of that commitment, MPI has posted its annual Public Review Meeting presentation on the EngageMB website.
The presentation is based on MPI’s 2024 Annual Report and focuses on financial performance, customer experience, and operational service improvements. The goal of the annual presentation is to give Manitobans a clear picture of how MPI performed, challenges it navigated, and – most importantly – how it is evolving to best serve its customers.
The presentation helps Manitobans understand how premiums support safer roads, reliable insurance, and customer experience that continues to improve year over year. Further, the presentation demonstrates how rates are set, how decisions are made, and how public funds are used.
MPI is a community-owned public insurer whose purpose is not to generate profit; it is to protect, support, and serve the people of Manitoba. Every decision – from modernization to service improvements – is guided by what’s best for customers. With that in mind, the public will have the opportunity to provide feedback through the EngageMB platform.
“We try to provide Manitobans with many opportunities to give us feedback on what is happening at MPI, and the Public Review Meeting presentation is one way we do that,” said Maria Campos, Vice President & Chief Customer and Product Officer. “We want our customers to stay connected with what we are doing by participating in surveys, sharing feedback online, following MPI on our social media channels, connecting at service centres, or engaging with us at one of our many community events. Ultimately, when you tell us what’s working and what’s not working, you help make MPI better for everyone.”
The presentation will be available on EngageMB.ca until January 14, 2026.
